Frequently Asked Questions

All prices are final and includes all local taxes. You do not need to pay anything extra, whether you have booked one way or return route.

You can contact us and we will change any information necessary.

When you make a reservation, any amendments or cancellations should be made by e-mail at [email protected] or by phone at (+30) 2810228100 or (+30) 2810245050.

If reservation is cancelled 48 hours before pick up time, any amount already paid will be refunded.

If Crete Transfer Services is unable to contact the passenger or related contact person after 30-60 minutes of the scheduled pick-up time, from the information provided on the reservation, then the ride will be considered a no-show and will be abandoned. Not being at your pick-up location without notifying Crete Transfer Services may result in a no- show charge and no funds will be refunded.

Our drivers are constantly informed regarding the arrival times, however if you have this information in advance, you can contact us by email at [email protected], call us at +30 2810228100.

All our vehicles hold full public liability insurance.

Our main goal is to provide you with comfortable and reliable transportation in Crete. In case of any complaint, we kindly request that you inform us during your trip by email at [email protected]

We do not permit animals on our transfers.

Yes, of course. In case you cannot find the destination in our booking form, please contact us at [email protected] or fill the Transfer Request form here.

In case that your pick up or/and drop off destinations are not in our preselected locations in the booking form, we invite you to

a. Request a Transfer or

b. Contact us